Will our data be safe?

We address data security at the design stage. We make clear which data goes to which service, mask personal data where needed, and recommend hosting and model options that fit your data protection obligations, such as KVKK or GDPR.

What happens when the AI gets it wrong?

AI models do make mistakes, so we design for it. Human approval on critical steps, escalation to a person for uncertain cases and logging for every action are standard parts of the design.

Which models do you use?

We choose based on the task, data sensitivity and cost. That might be a commercial large language model, an open-source model, or a rule-based automation with no AI at all, whichever fits the job.

Where should we start?

We suggest a process that repeats often, follows partly known rules and has a measurable outcome. In a short discovery call, we go through candidate processes with you.

How is the cost determined?

The pilot and full rollout are scoped separately. Scope, integrations and expected volume drive the cost, and model usage fees are estimated on their own. After discovery, we send a detailed proposal.

Services

AI and Business Automation

Take repetitive work off your team's plate with AI, and stay in control.

We automate time-consuming work such as reading documents, triaging requests and preparing reports with AI-assisted workflows. Not every idea needs AI, so we start by looking at your data and process and agree where it will genuinely help. The systems we build are measurable, auditable, and leave critical decisions to people.

Open the quote form Frequently asked questions

Concept support triage interface: a request list, the selected message and a suggested reply awaiting approval. — Sample interface

Who is it for?

The teams and situations that benefit most from this service.

Teams buried in documents and email
Operations staff who read invoices, contracts, applications or customer emails and key them into systems by hand.
Customer support teams
Teams answering the same questions over and over and struggling to route requests to the right person.
Companies with scattered internal knowledge
People who can't find what they need across procedures, documents and old email threads.
Leaders unsure where to start with AI
Management teams that want to begin with a concrete business problem and a small, measurable pilot.

What we build

Typical solutions we build as part of this service.

1A document workflow that reads supplier invoices and creates draft entries in the accounting system
2A support assistant that sorts customer emails by topic and drafts replies
3An internal assistant that answers questions from company procedures and cites its sources
4An automation that fills in CRM records from sales call notes

Problems it solves

Experts stuck on routine workIf experienced people spend much of their day on data entry and document checks, we automate part of that work.
Knowledge that's hard to reachWhen the right answer is buried in several folders and a few people's heads, we build an assistant that answers and cites its sources.
Request backlogsWorkflows that classify incoming requests by topic and urgency and route them to the right team cut the wait.
Not trusting AI outputWrong or made-up answers are a real risk. Validation steps, human approval and logging make results reviewable.

Delivery scope

What you have at handover, confirmed against the project scope.

Process and data readiness assessment
Document reading and data extraction workflows
Request classification and routing automation
Internal knowledge assistant over your documents (RAG)
Review screen for steps that need human approval
Integration with your systems (CRM, ERP, email)
Accuracy measurement and quality reporting
Usage, cost and error monitoring

How we proceed

1Process and feasibility reviewWe look at the task, the data you have and how much error you can tolerate, and tell you plainly whether AI is the right tool.
2Data preparation and evaluation setWe build a test set from real examples and agree up front on how success will be measured.
3PilotWe run a pilot on real data within a limited scope and measure the results against the test set.
4Human-in-the-loop rolloutWe connect the system to the live process, with review steps that send uncertain or critical cases to a person for approval.
5Monitoring and improvementWe track accuracy, cost and error rates and refine the workflow based on feedback.

Frequently asked questions

The most common questions about this service.

Other services

If your needs span more than one area, take a look at our other services too.

Let's bring your idea to life

Get a quote for this service

Briefly describe what you need. We'll clarify the scope together and prepare a tailored proposal.

Open the quote form